Terms and Conditions
We charge a standard shipping fee of Rs.300 per order across India and it normally takes 5-7 working days to deliver your order depending on the location and availability of product. For our masks, we have a standard shipping of Rs. 120 per order. Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your product reach you.
We have a standard shipping charge of $30 for international shipping. Once you place an order, your product would be delivered within 10-14 working days.
You may be subject to import duties that are levied once the package reached your country. Additional charges for custom clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Please contact your customs office for further information.
We do not entertain any exchanges on international orders.
The silhouette image used to show the size of the bag is an approximate scale. At The Leather Garden, we offer a complimentary exchange policy and are pleased to exchange your purchase that is unused, undamaged and retaining the original tags, within 7 days from the date of delivery, for a different style.
One of our Customer Care team members will be happy to assist you through this process. You can contact them by email at [email protected]
We do not entertain refund & cancellation requests.
Any variations in the leather or the fabric are the nature of the product and add to its beauty and uniqueness. Scratches and marks on the leather surface are a part of the characteristics of the material. This can happen due to use over a period which enhances the look and feel of the product. Marks are common on leather as each skin is different to the other, as no two skins are the same. Please note, these are not considered as defects.
Some of the products with metal hardware might tarnish or lose its shine over time due to weather conditions and usage. These are changes which occur due to the varied use and handling of the product by the customer and cannot be held against the manufacturers.
We take pride that all are products are handcrafted, hence no two products are identical. There might be a slight change,but minimal to the eye which therefore would not change the essence of the design.
All works displayed are The Leather Garden’s intellectual property. It is not meant to be copied, re-sold, distributed and/or added to works of any nature without their written permission. Any such unauthorised use is subject to legal action.
We may collect your session, contact and order information on our server and on your browser in the form of session storage or cookies. We will NOT share it with any third party, other than those necessary to make the delivery of the product to you, marketing material to you and improvement purposes. We may send marketing material in the form of emails or common digital mediums, to your contact information also. We may also study your spending patterns to improve our service offering. The Leather Garden reserves the right to make alterations to this policy in the future without notice.